Local Buyers Save 6% When You Return Your Empty Recyclables 🇹🇹
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Eco Truffles Eco Spa Customer Service
Hello there, if you have any questions or concerns, don’t worry, I’ve got you. Tell me what’s up, and I’ll be happy to assist 💁
Shipping Policy: Domestic Shipping (Trinidad and Tobago)🇹🇹
We offer swift and efficient shipping services within Trinidad and Tobago. Orders are processed within 1 hour to 2 business days from the date of purchase. Please allow additional time for delivery, estimated within 20 business days. If any additional shipping fees, it will be calculated at checkout.
🌎International Shipping🌍
At this time, we offer international shipping, but due to the nature of our products, returns may not be possible. We apologize for any inconvenience this may cause.
Shipping costs for International Buyers may vary depending on the location & the shipping service used.
🧴Return Policy🧴(Trinidad and Tobago Returns)
We do accept returns or exchanges for items purchased within Trinidad and Tobago. However, in the event of an error on our part, such as incorrect items received or damaged products, please contact our customer service team within 2 business days of receiving your order. We'll happily provide a refund or replacement upon verification of the issue.
🤍Refunds🤍
Refunds for products will only be issued if an error occurred on our end and upon approval. Proof of the error, such as photographic evidence, must be provided. Refunds will be processed via the original payment method used during purchase.
♻️Recycling♻️🇹🇹
At Eco-Truffles Eco-Spa, we're passionate about sustainability and reducing our environmental footprint. As a token of appreciation for our local customers' commitment to eco-friendly practices, we offer a 6% discount when you return your clean and empty containers or bottles to our establishment.
🧴From deodorant tubes to pump bottles and various containers used for our products, each returned item contributes to our efforts in reusing and minimizing waste. Join us in our mission for a greener future and enjoy your discount as a thank-you for your dedication to sustainability. Together, let's make a positive impact on our planet, one container at a time🧴
📞Contact📞
We strive to ensure customer satisfaction and handle every situation with care and urgency. For any queries or concerns regarding your order, please contact our customer service team at ecotruffles@gmail.com
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